Family law guide
Part of: Non Molestation Order
Form FL415 is the statement of service you file to show the court that the other person received the papers in a protection order case. It records who received them and how the server knew it was them. It also records when, where and how the handover happened. You need it for a non-molestation order or an occupation order under the Family Law Act 1996, once the papers reach the respondent. The person who served them signs it. For the application and the order, that cannot be you, because the court rules forbid you from serving them yourself. It forms part of our guide to the non-molestation order and covers the law in England and Wales.
Order made, but unsure whether anyone has served it properly? You can book a free initial consultation with one of our specialists before the hearing.
It is the court form that proves service in a case about an order to protect you. GOV.UK lists it as a certificate of service for an order to protect you, covering non-molestation orders, occupation orders, forced marriage protection orders and female genital mutilation protection orders.
The current version carries the code 04.26 in its footer and runs to three pages. The rules use two names for it. Rule 10.3(4) of the Family Procedure Rules calls it a certificate of service, while rule 10.10(2) describes a statement showing that the respondent has the order or knows its terms. Both describe the same signed record of who received which papers, and when. You file it once the papers reach the respondent. It does not go in with your form FL401 application.
The person who handed the papers to the respondent fills it in and signs it. That is usually a court bailiff, a process server or someone your lawyer instructs, because you must not serve the application or the order yourself (FPR r.10.3(1A) and r.10.6(1A)).
The signature page offers five roles: process server, court bailiff, the applicant’s lawyer, the applicant, and other. Tick the applicant box only for a step the rules let you take yourself. In most occupation order cases, for example, you must also serve a copy of the application on any mortgage lender or landlord of the home (r.10.3(3)). You can do that by first class post (r.6.23). Serving the application or the order in person is never one of those steps.
If you are handling the case without a lawyer, you can ask the court to serve the application (r.10.3(2)), and it must serve the order when you ask (r.10.6(2)). You request a court bailiff on form D89, and the notes printed on the statement of service say a court official does this for free. Our non-molestation order guide compares the ways to get the papers to the respondent.
The form asks for the case details and the name and address of the person served. It then asks how the server identified them, how, when and where the handover happened, and which court forms they received. Its notes add two details: the date, time and place of posting for anything sent by post, and the date and time of sending for anything sent by email, text or social media.
| Part of the form | What to write | Why it matters |
|---|---|---|
| Case details | The case number, the court hearing your case, and the names of the applicant and respondent with any reference | It links the statement to the right court file |
| Name and address of person served | The respondent, and any mortgage lender or landlord served in an occupation order case | The form asks for details of service on each of the other parties |
| Means of identification, and how, when and where served | How the server knew it was the right person, and the manner, date, time and place of service | Personal service means leaving the document with that person (FPR r.6.25(3)) |
| Prescribed forms served | Each document handed over, by name | It shows the respondent received everything the rules require |
| Statement of truth | Signature, date, full name, role and any firm | A false statement can lead to proceedings for contempt of court |
If a document went to the respondent’s lawyer, the form asks for that lawyer’s name and address. “Served at the address” says far less than a time, a place and how the server knew they had the right person.
File it with the court on or before the first directions appointment or hearing, as the FL415 form itself instructs. For an application made on notice, the papers must reach the respondent in person at least 2 days before the hearing, unless the court sets a different period (FPR r.10.3(1)).
An order follows its own clock. Once the judge makes it, the applicant must serve it on the respondent personally as soon as reasonably practicable (r.10.6(1)). If the judge made it without notice, the application and your witness statement go with it, and GOV.UK’s hearing guide repeats the warning not to serve it yourself.

Three facts decide who signs your statement, what it records and where it goes next. Answer each question and the outline below fills in, one line at a time.
Your statement of service, in outline
An outline of how the rules usually apply, not advice on your case. Nothing you choose leaves this page.
The police need proof that the respondent knows about the order, and the statement gives them that proof. For a non-molestation order, or an occupation order with a power of arrest, a copy of the order goes to the police station for your address, or to the one the order names, with a statement that the respondent has the order or knows its terms (FPR r.10.10).
Who takes them there depends on who served the order. The rule gives that job to the court officer when the court did the serving, and to you in every other case (r.10.10(3)). GOV.UK's guide says the court sends the order and the statement of service to the police, so ask the court office which applies to you.
Breaking a non-molestation order without a reasonable excuse is a criminal offence in its own right (Family Law Act 1996, s.42A(1)). On conviction in the Crown Court, the maximum sentence is five years' imprisonment (s.42A(5)). For an order made without notice, only conduct after the respondent became aware of the order counts (s.42A(2)). So the date and time on the FL415 can decide whether a message sent that afternoon is an offence.
A non-molestation order carries no power of arrest. Since 1 July 2007, the court can attach a power of arrest only to an occupation order (s.47(2) and (3)). When someone breaks a non-molestation order, the police can treat it as the section 42A offence, and you can also ask the court for a warrant for their arrest (s.47(8)). Our guide to arrest after a breach explains what happens next. The penal notice guide covers the warning printed on the front of many orders.
Tell the court before the hearing, and never sign or file a statement for papers nobody handed over. The court can allow service by another method or at another place (FPR r.6.35), and it can also dispense with service (r.6.36).
Both rules apply to protection cases, because rules 10.3 and 10.6 are expressly subject to them. If the judge lets you serve by email, text or a messaging app, you still complete the same form. Its notes then ask for the date and time of sending, instead of where the handover happened. Our form D89 guide sets out the other routes when a bailiff cannot serve.
We advised a mother whose order the judge had made without notice. The process server's statement of service gave the date but no time, and messages from her former partner arrived the same afternoon. Whether he sent them before or after he received the order mattered, because only conduct after he knew of it could be an offence. The server's own notes fixed the time, and the court received a statement recording it.
Before the process server goes out, give them a recent photograph of the respondent and a short description. Then ask them to write the exact time of service on the form, not just the date. If the judge made your order without notice, those minutes can decide whether a message sent later that day counts as an offence.
Iblal Iqbal, Partner & Family Law Strategist
No. The Family Procedure Rules say the applicant must not serve the application or the order personally (r.10.3(1A) and r.10.6(1A)). Use a court bailiff, a process server, or a lawyer who arranges service.
For protection orders, yes. GOV.UK's page calls it a certificate of service, while the PDF itself is headed statement of service. Rule 10.3(4) uses the first name and rule 10.10(2) describes a statement, and all of them mean the same signed record.
GOV.UK publishes it as a free three-page PDF. The current version has the code 04.26 in its footer, so check that code before you use a copy you saved earlier.
Only with the court's permission, because the rules require personal service of the application and the order. The court can allow another method (FPR r.6.35). If it does, the form asks for the date and time of sending.
The court decides how to serve them. The rules bar personal service at a refuge unless the court considers it necessary in exceptional and urgent circumstances, and the refuge's address must not go to the party serving the papers or to their lawyer (FPR r.6.23A). The same protection applies if you live in a refuge and the other side has papers to serve on you.
The server signs the form under a statement of truth. Anyone who makes a false statement in it without an honest belief in its truth can face proceedings for contempt of court. If you spot a mistake, contact the court as soon as you can.
Service goes wrong in small ways that matter later. Papers left with a relative are not personal service. An FL415 with a date but no time can leave doubt over whether a message came before or after the respondent knew about the order, just when you need the police or the court to act.
A free initial consultation is a conversation with a specialist, who gives you initial advice tailored to your circumstances. It does not include drafting or reviewing documents. If you can, have the order and any notes from the person who served it to hand when we speak.
Book a free initial consultation or call 0330 094 5880.
You can also read our guides to form FL401, form FL403 and the occupation order. Or return to our non-molestation order guide.
General information about the law in England and Wales, not advice on your circumstances.
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