Family law guide

Published Last reviewed 14 mins read 11 sections

Part of: Family Court Guides: Find Your Court Before the Hearing

Walsall County Court is the family court at Bridge House, Bridge Street, Walsall WS1 1JQ. Its official name is Walsall County and Family Court, and it hears children, divorce and domestic abuse cases. It is also one of the courts piloting a new way of running children cases, so a child arrangements application started here since 11 November 2025 follows a different route from the one most guides describe (PD36Z, para 1.4E). It sits within our family court guides, while the basics that apply at every court are in your first family court hearing. If you want help with what comes next, our specialists can assist and advise.

A letter with a date on it can make everything else feel urgent. This guide walks you from the Bridge Street entrance to the end of the hearing, and it explains how children cases now move at this court. It draws on the court’s official listing and the rules for England and Wales. Those can change, so treat your own hearing letter as the final word.

Reviewed by: Iblal Iqbal, Partner & Family Law Strategist, Kabir Family Law

Key takeaways

  • Bridge House is the family court. Family hearings are at Bridge House, Bridge Street, WS1 1JQ. The magistrates’ court nearby deals with criminal cases, so check the street name on your letter.
  • Newer children cases follow a pilot. For applications started since 11 November 2025, information gathering and a Child Impact Report come before a judge decides the next steps (PD36Z).
  • The counter needs an appointment. It opens from 10am to 2pm for booked visits only, so phone 01922 728 857 before you go.
  • Financial remedy is not on its list. The official court finder lists children, divorce and domestic violence work here, but not money and property matters after divorce.
  • Raise safety and access needs early. The hearing loop needs arranging in advance, and the court can direct a screen or a video link for a vulnerable party (FPR 2010, r.3A.8).

Where is Walsall County and Family Court, and how do you contact it?

The card below is taken from the court’s official Find a Court listing, which also links to a map.

Bridge House essentials, as the GOV.UK court finder lists them
AddressBridge House, Bridge Street, Walsall WS1 1JQ
Not this buildingWalsall Magistrates’ Court, Stafford Street, WS2 8HA, which handles criminal cases
CounterBy appointment only, 10am to 2pm. Book on 01922 728 857
Children and family enquiries0300 123 5577 (national civil and family contact centre), weekdays 8:30am to 5pm
Divorce enquiries0300 303 0642 (divorce contact centre), weekdays 10am to 6pm
Family court email[email protected]
Children in care cases0330 808 4424 or [email protected], for case numbers starting C5
Family work listedChildren, divorce and domestic violence
Parking and directionsNone given on the listing

Getting there. Walsall railway station, run by West Midlands Railway, is roughly 460 metres from the court in a straight line, going by the map points on National Rail and the court finder. So allow extra time for the walk itself. National Rail lists step-free access to all platforms there. However, the court listing gives no parking or bus details, so plan the last stretch to WS1 1JQ before the day.

The listing also carries a scam warning. Fraudsters copy real HMCTS numbers and email addresses, so if anyone demands payment and something feels off, don’t pay. Report it to Action Fraud instead.

What happens at Walsall County Court on the day?

Your letter gives a start time, but that is when the day’s list begins, not a slot kept just for you. This is how the day usually unfolds at Bridge House, based on the HMCTS guidance on coming to court and the court’s own listing.

  1. Arrive about 30 minutes early. Coming much earlier can backfire, because GOV.UK warns that people may be turned away when it is busy.
  2. Go through security at the entrance. There is a ramp up to the door if you need it. Inside, security staff search bags and pockets, so leave weapons, glass and any liquid except non-alcoholic drinks and hand sanitiser at home. E-bikes and e-scooters cannot come in, and there is nowhere to store them.
  3. Find your hearing room. Give staff your name and the case number from your letter, and they will point you to the right floor.
  4. Wait to be called. Your case may not be first on the list. If the other party worries you, ask staff to seat you apart. The listing also notes four interview rooms on the ground floor, so ask whether one is free for a private word with your supporter.
  5. Go in when the usher calls you. Switch your phone to silent. You can take notes, but never photos or videos. If you give evidence, you first promise to tell the truth by oath or affirmation.
  6. Leave with the next step clear. The judge or magistrates may decide on the day or post the decision later. In a pilot children case, the court may instead set up the next stage, such as a service to attend or a Decision Hearing. After that, leave the building straight away.

What should you bring to Bridge House?

Pack for a long wait. The listing mentions drinking water dispensers but no café, so bring food and whatever keeps you comfortable.

  • Your hearing letter, because it carries your case number.
  • The papers you need for the hearing, kept together.
  • Food and a non-alcoholic drink.
  • One supporter at most, since staff may not let extra people in.
  • Your Sunflower lanyard, if you have a hidden disability and want staff to know you may need extra help. The court also provides them on request.

There is no formal dress code. Even so, staff can refuse entry to anyone dressed inappropriately, so dress as you would for a formal appointment (GOV.UK).

Who is in the room at a Walsall family court hearing?

Family hearings are private, so members of the public cannot simply walk in (FPR 2010, r.27.10). Who you see depends on your case:

  • A judge, magistrates or a legal adviser. Family cases can be heard by a district or circuit judge, by magistrates, or by a single legal adviser (GOV.UK who’s who).
  • An usher and a clerk. The usher seats you and helps with the oath, and a clerk may keep a note of the hearing.
  • The other party and any legal team. Each party is expected to attend unless the court says otherwise.
  • A supporter, if the court allows it. A McKenzie Friend may sit with you, and an Independent Domestic Violence Adviser may attend under Practice Direction 27C.
  • Accredited journalists. They may attend, but the court can exclude them to protect a child or keep someone safe (FPR 2010, r.27.11).
  • Cafcass, depending on your route. In an older case, a Cafcass officer attends the first hearing (PD12B, para 14.6). In a pilot case, the officer who wrote the Child Impact Report stays away unless the court directs otherwise (PD36Z, para 23.3).

How does a child arrangements case run at Walsall County Court now?

Walsall is one of the family court locations in a pilot scheme, often described as the Pathfinder or Child Focused Court model. It joined on 11 November 2025, in the same group as nearby courts such as Wolverhampton and Dudley. The pilot covers child arrangements, prohibited steps, specific issue and enforcement applications started here up to 31 March 2027 (PD36Z, paras 1.3 and 1.4E). Instead of a standard first hearing, your case moves through these stages:

  1. Information gathering. Cafcass usually leads. It carries out safeguarding checks, talks to each parent and, where suitable, hears from your child. If domestic abuse is part of the case, a risk assessment follows (paras 13.1 and 13.2A). Our guide to preparing to speak to Cafcass can help.
  2. Child Impact Report. The findings go into one report with recommended next steps, such as mediation, support services or a Decision Hearing. It is filed with the court and normally served on each party (paras 13.4, 13.5 and 14.3A).
  3. Case management. After reading the report, a judge works out what is agreed, whether findings of fact are needed and whether an interim order would help (para 14.2).
  4. Interventions or a Decision Hearing. The court may direct you to an activity or service, or list a Decision Hearing on the issues still in dispute (para 15.1). Throughout, your child’s welfare is its paramount consideration (Children Act 1989, s.1(1)).

Cases started before 11 November 2025 stay on the standard route. That usually means a first hearing dispute resolution appointment in week 5, or week 6 at the latest, after the court issues the application (PD12B, para 14.1). For the background to the pilot, read our guide to how pathfinder courts work.

Worried about seeing the other party at Bridge House?

Tell Walsall County Court before the day, using its family court email or the contact details on your letter. For example, GOV.UK says staff can keep you apart from the other party while you wait and put up a screen so they cannot see you.

If you are a vulnerable party or witness, the court can also direct measures such as a screen, a live video link or an intermediary (FPR 2010, r.3A.8). Our guides to special measures in the family court and attending court after domestic abuse explain how to ask. If you have a disability, contact the court ahead of your hearing date to request adjustments, for instance breaks during the hearing.

A supportive hand resting on a shoulder before a family hearing at Walsall County Court
You do not have to face this day on your own. Let someone you trust walk in with you.

What facilities are at Bridge House?

Here is what the listing says Bridge House offers:

  • A step-free route: a ramp up to the entrance, a lift linking the ground and first floors, and level access to court and hearing rooms.
  • A hearing loop, if you arrange it with the court office by phone or email first.
  • Four interview rooms on the ground floor.
  • Drinking water dispensers on the first and second floors.
  • A children’s room, and baby changing in the ground-floor accessible toilets.
  • Sunflower lanyards on request, and assistance dogs are welcome.

If you need an interpreter, ask for one through GOV.UK well before the hearing rather than on the day.

Walsall court, Bridge Street: are you on track for the day?

A few minutes with this now can save a scramble on the morning of your hearing. If your case is about your children, first choose when it started.

Children case? When did it start?
Tick what is already true

Nothing you tick is saved or sent anywhere.

There is no score. Any box left empty points to something to settle before the hearing.

The calls a checklist can’t make for you

  • How to respond if the Child Impact Report recommends something you believe is wrong for your child.
  • Whether to ask the judge to decide disputed abuse allegations before looking at arrangements.
  • Whether a proposal put to you in the waiting area is safe to accept, or needs more time.
  • Which protective steps to request, such as a screen or a video link, and how early to ask.

Each of these turns on your family’s facts, and they are much harder to weigh up in a court corridor than in the days before.

Book a free initial consultation

One of our specialists will give you initial advice on your situation.

Frequently asked questions

Where is Walsall County Court?

At Bridge House, Bridge Street, Walsall WS1 1JQ. Its official name is Walsall County and Family Court, and if you search for Walsall court Bridge Street, this is the building you want for family hearings. Walsall Magistrates’ Court is a separate building on Stafford Street, about 700 metres away in a straight line, and its listing shows only criminal work.

When is the counter at Walsall County Court open?

From 10am to 2pm, and only for people with an appointment, so book on 01922 728 857 first. Those are counter hours, not hearing times, because your hearing time is on your letter. For questions about a children or family case, call 0300 123 5577, the national contact centre, on weekdays between 8:30am and 5pm.

How long should I plan to spend at Bridge House?

Plan for the whole day. There is no fixed length, and the listed time marks the start of the day’s list, so you may wait before your case is called. How long the hearing itself takes depends on what the court has to decide that day.

Can I bring my children to Bridge House?

Try not to. The listing mentions a children’s room and baby changing in the ground-floor accessible toilets. However, GOV.UK says courts have no childcare, and staff cannot look after children while you are in a hearing, so arrange care for the whole day. Breastfeeding and expressing milk are allowed in any court building.

Does Walsall County Court deal with divorce and money matters?

Divorce is on its list, and you can call the divorce line, 0300 303 0642, on weekdays from 10am to 6pm. The court finder does not list financial remedy (sorting out money and property after divorce) for this court. So if you have a financial hearing, check your letter for where it takes place.

Can Walsall County Court protect me from domestic abuse?

Domestic violence is one of the case types listed for this court. The family court can make a non-molestation order (Family Law Act 1996, s.42) or an occupation order, which deals with who may live in the home (s.33). Tell the court about safety worries early. In a pilot children case, domestic abuse also leads to a risk assessment during information gathering. If you are in danger right now, call 999.

What if my child arrangements case started before 11 November 2025?

It follows the standard Child Arrangements Programme rather than the pilot. The first hearing is usually a First Hearing Dispute Resolution Appointment, in the fifth or sixth week after the court issues the application. A Cafcass officer attends, and anything said at that hearing can come up again at later hearings.

Waiting on a report or a hearing date? Speak to a specialist this week

In a children case especially, much is shaped before anyone walks into a hearing room, so advice now has more room to help. When you book a free initial consultation, one of our specialists will give you initial advice on where your case stands and what to raise next.

Book a free initial consultation

This guide is general information on the law in England and Wales. It is not advice on your own case. Looking for a different court? Browse our family court guides.

Expert Tip

Parents are often surprised that, in these newer cases, the first real conversation happens before any hearing, when Cafcass contacts you to prepare the Child Impact Report. Treat that contact as seriously as a hearing. Have your key dates, any safety worries and your practical proposals ready. Keep the focus on what your child needs rather than on the other parent’s faults, because the judge reads that report before deciding the next step.

Hannah Overton, Complex Children Specialist & Client Support

Written by

Hannah Overton is a complex children specialist at Kabir Family Law, focusing on child arrangements disputes, fact‑finding hearings and cases involving CAFCASS and safeguarding concerns in the family courts of England and Wales. She has extensive experience supporting parents through allegation‑heavy proceedings and creates clear, practical resources that explain court processes, evidence preparation and contact arrangements. Hannah also works closely with the client services team to ensure families receive informed, compassionate guidance at every stage of their case.

Related Services

8 of 26 guides — scroll sideways for more

Our videos

Short videos from the Kabir Family Law team, explaining family law in plain English.

View all

  • This field is for validation purposes and should be left unchanged.

Not sure where to start?

Type a topic to see the pages that cover it, or choose one below.

Or choose a topic

Or call us on 0330 094 5880

Find your nearest Kabir Family Law Office and arrange meeting

Contact us to arrange a meeting